Aeroflot Headquarters
| Address | 1 Arbat St, Moscow, 119019, Russian Federation |
|---|---|
| callcenter@aeroflot.ru | |
| Website | https://www.aeroflot.ru/ |
| Working Hours | 09:00 AM to 08:30 PM (Monday to Saturday), 09:00 AM to 04:30 PM (Sunday) |
| Phone | +7 (495) 223-5555 |
Aeroflot has its main office in Moscow, Russia. The corporate aspect of the airline is represented by the Aeroflot Headquarters. It coordinates important organizational and administrative tasks. Further, its duties can include management, corporate communications, business assistance, and strategic operations in addition to standard passenger services. For customers, agents, corporate clients, and other stakeholders, Aeroflot maintains distinct channels of communication so that questions can be directed to the appropriate personnel.
Contact Details of Aeroflot Corporate Headquarters
It can be simpler to handle formal requests and business letters if one is aware of Aeroflot Head Office’s contact information.
| Address: | 1 Arbat Street, Moscow, 119019, Russian Federation |
| Contact Number: | +7 (495) 223-55-55 |
| Email ID: | RF@aeroflot.ru / callcenter@aeroflot.ru |
| Business Hours: | 09:00 AM to 08:30 PM (Monday to Saturday), 09:00 AM to 04:30 PM (Sunday) |
| Official Website: | https://www.aeroflot.ru/ |
| Facebook: | https://www.facebook.com/aeroflotinternational |
| Twitter: | https://x.com/Aeroflot_World |
| Instagram: | https://www.instagram.com/aeroflot/ |
| YouTube: | https://www.youtube.com/@aeroflot |
Queries Managed at Aeroflot HQ
The Aeroflot Headquarters is a crucial location for managing and organizing business issues related to the airline.
| Corporate Management Queries | Corporate Governance Queries |
| Regulatory Queries | Financial Information Queries |
| Contract Queries | Executive Office Queries |
| Feedback Queries | Refund Escalation Queries |
| Frequent-Flyer Program Queries | Flight Disruption Escalations |
| International Business Queries | Documentation Queries |
Aeroflot Executive Customer Service Contacts
When a routine support request has not resulted in a satisfying response, it may be crucial to locate the appropriate Aeroflot Executive Customer Service Contacts.
| Name | Designation |
|---|---|
| Sergei Aleksandrovsky | Chief Executive Officer (CEO) & Chairman of the Management Board |
| Andrey Chikhanchin | Deputy CEO for Commerce and Finance / Chief Financial Officer (CFO) |
| Vladimir Alexandrov | Deputy CEO for Legal and Property Matters / General Counsel |
| Georgy Matveev | Director of Safety Management |
| Vladimir Nikolaevitch Antonov | First Deputy CEO for Operations / Chief Operating Officer (COO) |
| Vasily Nikolaevich Avilov | Deputy CEO for Administrative Management / Chief Administrative Officer (CAO) |
| Alexey Melyokhin | Corporate Secretary / Executive Secretary of the Board of Directors |
| Maksut Shadayev | Board Member / Director |
| Dmitriy Peskov | Board Member / Director |
| Timur Maksimov | Board Member / Director |
| Sergey Chemezov | Board Member / Director |
List of Aeroflot Offices.
For one of Russia’s most well-known airlines, the Aeroflot Headquarters is a crucial corporate location. Located in Moscow at 1 Arbat Street, it supports the company’s larger organizational functions. While corporate, administrative, or formal inquiries may require specific headquarters contacts, passengers seeking normal travel assistance should use dedicated customer-service channels.
FAQs
Aeroflot’s headquarters is located in 1 Arbat Street, Moscow, 119019, Russian Federation.
Corporate management, administration, strategic planning, finance, legal matters, communications, and other operations necessary to run the airline are all supported by the headquarters.
One should not presume public access at HQ. This is because it is a corporate workplace; access to certain sections may require authorization, an appointment, or identification.
Passengers should typically contact Aeroflot’s customer assistance channel or the relevant airport baggage service if they have any baggage issues.