Air Arabia Head Office
| Address | Building A1, Next to Cargo Entrance, Sharjah International Airport, P.O. Box 132, United Arab Emirates |
|---|---|
| contactus@airarabia.com | |
| Website | https://www.airarabia.com/ |
| Working Hours | Everyday 24 hours |
| Phone | +971-6-5088939 |
Air Arabia’s Head Office is at Sharjah International Airport, Sharjah, United Arab Emirates. This building is part of Air Arabia PJSC. It stands for Air Arabia Public Joint Stock Company. Further, the company is the UAE-based corporate entity responsible for the carrier’s flights to, from, and via Sharjah and Ras Al Khaimah.
Hence, flyers needing support for complex issues can approach the main office of Air Arabia and get resolutions. Alternatively, there are numerous other platforms dedicated to specific services for air travel. These include call centres, browsing the online help centre, live chatbots, and visiting any of its sales offices across its network.
Contact Details of Air Arabia Head Office
To access the complete address of Air Arabia HQ, one can refer to the table below. It includes its physical address, postal information, email ID, and other details.
| Address: | Building A1, Next to Cargo Entrance, Sharjah International Airport, P.O. Box 132, United Arab Emirates |
| Postal Address: | PO Box 132, Sharjah, United Arab Emirates |
| Contact Number: | +971-6-5088939 |
| Email ID: | contactus@airarabia.com |
| Operating Hours: | Everyday 24 hours |
| Official Website: | https://www.airarabia.com/ |
| Facebook: | https://www.facebook.com/airarabiagroup |
| Twitter: | https://x.com/airarabiagroup |
| Instagram: | https://www.instagram.com/airarabiagroup/ |
| YouTube: | https://www.youtube.com/@AirArabiaGroup |
Queries Addressed by Air Arabia Head Office
Since the main office of Air Arabia manages only corporate, administrative, and operational issues, flyers can still address their unresolved concerns here. These queries are passed on to the relevant department for review and appropriate assistance.
| Refund-related complaints | Unresolved baggage claims |
| Flight cancellation | Schedule change |
| Unresolved booking issues | Lost/damaged baggage |
| Payment-related issues | Failed online bookings |
| Frequent-flyer account issues | Travel document concerns |
| Check-in problems | Seat-assignment disputes |
| Special assistance requests | Flight disruptions |
| EC261 compensation claims | Unresolved customer-service cases |
How to Resolve Queries with Air Arabia?
Air Arabia passengers are advised to reach out through the appropriate method to resolve their queries instead of going to the office directly. However, the airline has divided its customer service into different categories based on the query.
- Live Chat– For issues related to bookings and travel
- Call Centre– For queries or issues related to bookings
- Baggage Inquiries– In case of missing, delayed, or damaged baggage
- Complaints/Feedback– In case you would like to highlight a bad experience with Air Arabia
- EC261 Claims– In case of claims eligible for EC261 compensation due to cancellation, delays, and denied boarding
- Sales Offices– For in-person issues
- Travel FAQ on the airline’s website– For questions regarding bookings, baggage, check-ins, and travel in general
Air Arabia Executive Customer Service Contacts
Air Arabia is run by a team of board members and senior executives. These professionals oversee the carrier’s overall management and business operations.
| Name | Designation |
|---|---|
| Sheikh Abdullah Bin Mohammad Al Thani | Chairman |
| Adel Abdullah Ali | Executive Member |
| Sheikh Mohammed Bin Abdullah Al Thani | Board Member |
| Sheikh Khalid Bin Issam Al Qassimi | Independent Member |
| Waleed Al Sayegh | Independent Member |
| Matar Al Blooshi | Independent Member |
| Dr. Ohoud Shehai | Independent Member |
List of Air Arabia Offices.
Air Arabia’s Head Office in Sharjah serves as the corporate base. However, its customer-service channels provide its customers with satisfactory solutions to handle their travel-related queries and concerns.
FAQs
Air Arabia is located in Building A1, Next to Cargo Entrance, Sharjah International Airport, P.O. Box 132, United Arab Emirates.
Adel Abdullah Ali is the Chief Executive Officer and Executive Board member of Air Arabia.
Yes, Air Arabia’s main office is located at Sharjah International Airport in Sharjah.
Indeed, Air Arabia also runs its offices and operations in various countries, such as India, Egypt, and Morocco.
Flyers can use the baggage inquiry option under Air Arabia’s official Help Center to report missing, delayed, or damaged luggage.
Nearby Air Arabia Offices
- Air Arabia Rabat Office in Morocco
- Air Arabia Ras Al Khaimah Office in UAE
- Air Arabia Rostov Office in Russia
- Air Arabia Salalah Office in Oman
- Air Arabia Sarajevo Office in Bosnia and Herzegovina
- Air Arabia Shiraz Office in Iran
- Air Arabia Sialkot Office in Pakistan
- Air Arabia Sohag Office in Egypt
- Air Arabia Strasbourg Office in France
- Air Arabia Tbilisi Office in Georgia