Air Arabia Head Office

AddressBuilding A1, Next to Cargo Entrance, Sharjah International Airport, P.O. Box 132, United Arab Emirates
Emailcontactus@airarabia.com
Website https://www.airarabia.com/
Working HoursEveryday 24 hours
Phone+971-6-5088939

Air Arabia’s Head Office is at Sharjah International Airport, Sharjah, United Arab Emirates. This building is part of Air Arabia PJSC. It stands for Air Arabia Public Joint Stock Company. Further, the company is the UAE-based corporate entity responsible for the carrier’s flights to, from, and via Sharjah and Ras Al Khaimah.

Hence, flyers needing support for complex issues can approach the main office of Air Arabia and get resolutions. Alternatively, there are numerous other platforms dedicated to specific services for air travel. These include call centres, browsing the online help centre, live chatbots, and visiting any of its sales offices across its network.

Contact Details of Air Arabia Head Office

To access the complete address of Air Arabia HQ, one can refer to the table below. It includes its physical address, postal information, email ID, and other details.

Address:Building A1, Next to Cargo Entrance, Sharjah International Airport, P.O. Box 132, United Arab Emirates
Postal Address:PO Box 132, Sharjah, United Arab Emirates
Contact Number:+971-6-5088939
Email ID:contactus@airarabia.com
Operating Hours:Everyday 24 hours
Official Website:https://www.airarabia.com/
Facebook:https://www.facebook.com/airarabiagroup
Twitter:https://x.com/airarabiagroup
Instagram:https://www.instagram.com/airarabiagroup/
YouTube:https://www.youtube.com/@AirArabiaGroup

Queries Addressed by Air Arabia Head Office

Since the main office of Air Arabia manages only corporate, administrative, and operational issues, flyers can still address their unresolved concerns here. These queries are passed on to the relevant department for review and appropriate assistance.

Refund-related complaintsUnresolved baggage claims
Flight cancellationSchedule change
Unresolved booking issuesLost/damaged baggage
Payment-related issuesFailed online bookings
Frequent-flyer account issuesTravel document concerns
Check-in problemsSeat-assignment disputes
Special assistance requestsFlight disruptions
EC261 compensation claimsUnresolved customer-service cases

How to Resolve Queries with Air Arabia?

Air Arabia passengers are advised to reach out through the appropriate method to resolve their queries instead of going to the office directly. However, the airline has divided its customer service into different categories based on the query.

  • Live Chat– For issues related to bookings and travel
  • Call Centre– For queries or issues related to bookings
  • Baggage Inquiries– In case of missing, delayed, or damaged baggage
  • Complaints/Feedback– In case you would like to highlight a bad experience with Air Arabia
  • EC261 Claims– In case of claims eligible for EC261 compensation due to cancellation, delays, and denied boarding
  • Sales Offices– For in-person issues
  • Travel FAQ on the airline’s website– For questions regarding bookings, baggage, check-ins, and travel in general

Air Arabia Executive Customer Service Contacts

Air Arabia is run by a team of board members and senior executives. These professionals oversee the carrier’s overall management and business operations.

NameDesignation
Sheikh Abdullah Bin Mohammad Al ThaniChairman
Adel Abdullah AliExecutive Member
Sheikh Mohammed Bin Abdullah Al ThaniBoard Member
Sheikh Khalid Bin Issam Al QassimiIndependent Member
Waleed Al SayeghIndependent Member
Matar Al BlooshiIndependent Member
Dr. Ohoud ShehaiIndependent Member

List of Air Arabia Offices.

Air Arabia’s Head Office in Sharjah serves as the corporate base. However, its customer-service channels provide its customers with satisfactory solutions to handle their travel-related queries and concerns.

FAQs

What is the Air Arabia Headquarters address?

Air Arabia is located in Building A1, Next to Cargo Entrance, Sharjah International Airport, P.O. Box 132, United Arab Emirates.

Who is the CEO of Air Arabia?

Adel Abdullah Ali is the Chief Executive Officer and Executive Board member of Air Arabia.

Is the Air Arabia Head Office located at Sharjah International Airport?

Yes, Air Arabia’s main office is located at Sharjah International Airport in Sharjah.

Does Air Arabia operate its offices outside the UAE?

Indeed, Air Arabia also runs its offices and operations in various countries, such as India, Egypt, and Morocco.

How to contact Air Arabia Headquarters for a baggage issue?

Flyers can use the baggage inquiry option under Air Arabia’s official Help Center to report missing, delayed, or damaged luggage.

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