GOL Airlines Headquarters
| Address | R. Verbo Divino, 1661 – Chácara Santo Antônio, São Paulo – SP, 04719-002, Brazil |
|---|---|
| atendimento.gol@voegol.com.br | |
| Website | https://www.voegol.com.br/ |
| Working Hours | Monday–Friday, 9:00 AM–6:00 PM |
| Phone | +55 11 34712973 |
GOL Airlines Headquarters is located in São Paulo – SP, 04719-002, Brazil. Here, senior executives handle crucial administrative, operational, and business-related issues.
However, GOL Airlines also has a legal office. It is situated in Rio de Janeiro – RJ, 20021-340, Brazil. For corporate registration purposes, one can refer to this location.
Further, there are several channels to contact the airline. From phone numbers to chatbots, they can get in touch with the carrier’s staff through any platform and get satisfactory results.
Contact Details of GOL Airlines Corporate Headquarters
Visitors can find the address of the main office of GOL Airlines in the table attached below. Apart from that, they can also find its contact number and other useful information.
| HQ Address: | R. Verbo Divino, 1661 – Chácara Santo Antônio, São Paulo – SP, 04719-002, Brazil |
| Contact Number: | +55 11 34712973 |
| Email Address: | atendimento.gol@voegol.com.br |
| Operating Hours: | Monday–Friday, 9:00 AM–6:00 PM |
| Official Website: | https://www.voegol.com.br/ |
| Facebook: | https://www.facebook.com/voegol/ |
| Instagram: | https://www.instagram.com/voegoloficial/ |
| Twitter: | https://x.com/voegoloficial |
| YouTube: | https://www.youtube.com/voegol |
| LinkedIn: | https://www.linkedin.com/company/gol/ |
Customer Service & Reservations
- United States & Canada Toll-Free: 1-855-862-9190
- Brazil Sales & Support (Local): 0300 115 2121
- Brazil Complaints & Cancellations (SAC): 0800 704 0465 (Toll-free within Brazil)
- International Support Desk: +55 11 3471-2973 (Available 24/7 for Portuguese) / (Monday to Saturday from 8:00 AM to 10:00 PM BRT for English/Spanish)
List of All GOL Airlines Offices.
Issues Handled by the Corporate Office of GOL Airlines
At the head office of the airline, customers can get answers to a wide range of questions. A few of them are mentioned below.
| Unresolved complaints | Senior management-required requests |
| Unhandled issues | Business/corporate account issues |
| Feedback | Legal issues |
| Privacy and data issues | Quality complaints |
| Accessibility issues | Baggage-related complaints |
| Corporate travel | Booking issues |
| Refund-related issues | Service issues |
GOL Airlines Executive Customer Service Contacts
The executives at GOL Airlines are well experienced in passenger transportation. They manage the carrier’s daily operations and perform assigned responsibilities according to the company’s bylaws and Board of Directors.
| Name | Designation |
|---|---|
| Celso Guimarães Ferrer Junior | President and Chief Executive Officer |
| Julien Pascal François Imbert | Executive Vice President, CFO and IRO |
| Carla Patrícia Cabral da Fonseca | Vice President Director |
| Cristiana Lapa Wanderley Sarcedo | Chief Legal and Compliance Officer |
In corporate and legal matters, the GOL Airlines Head Office serves its passengers through two separate offices. Via its main center, it handles corporate issues, while its legal office manages registration matters.
FAQs
The address of the main office of GOL Airlines is R. Verbo Divino, 1661 – Chácara Santo Antônio, São Paulo – SP, 04719-002, Brazil.
Yes, for legal matters, one can approach the carrier’s office at Praça Senador Salgado Filho, s/nº, Aeroporto Santos Dumont, Rio de Janeiro – RJ, 20021-340, Brazil.
By dialing +55 11 34712973, one can easily reach the main office of the airline.
Customers should ask the representatives beforehand to confirm whether an in-person visit is appropriate for their specific concern or not.
Indeed, customers can escalate unresolved complaints through GOL’s available customer service contact channels.